We would just like to thank you for all your help and consideration during our recent flood. You will be pleased to know that the carpet has been laid and all in back to normal.!!
Frank and Anthea Shepherd,
Further to our conversation today,thanks for the email.
I would like to take this opportunity to say that i was very impressed with all your staff sent to my home to clear the fire damage.
they were all hard working, courteous and professional. Thank them for me.they are a credit to your company
We were both really impressed by Dean, Aaron & Ross in the way they went about handling the floods that we had in our bedroom and our kitchen. They were punctilious, courteous, helpful and explained everything that they were doing. We would gladly recommend them, and your company, to anyone who would ask and I might add there was very little disruption to our business.
With kind regards,
Iain & Jane Drysdale
Dear Mr Les Maund
I want to inform you how pleased i am with your two employees Leigh Blackman & Aaron Davies, They were on time, Polite and very professional. You hear so much about Rough Traders and not enough about the good ones!
I just wanted to write to you to say how happy we are about the exceptional service you and your team have given us through out this harrowing time. As you know, we have had a major leak and all the loft insulation had to come down out of our loft and air blowers and dehumidifiers be set up to try and dry all the walls, plaster etc.
Both my husband and I were devastated until your team Dean and Leigh came around and sorted everything out for us. I want to Firstly Thank you all so much for your friendly "nothing is too much trouble" attitude. Even when you had a van break down and were short on vans staff etc, you(Les) still sent someone out to us Friday rather than making us wait all weekend until Monday.
Dean and Leigh are so friendly and hardworking and nothing is too much for them to sort out. They both take the time to explain everything to us and they are probably the friendliest and most efficient tradesmen we have ever dealt with for years. I also appreciate that they are neat and tidy and put shoe covers on when walking on my carpet and hoover up after themselves if they need to. It is nice to finally get fantastic old fashioned customer service. The team spirit that service master have is fantastic and even though we still have a way to go on our drying process and rubbish removal etc, I would like to say a huge THANK YOU! I would love to put your company up for an industry award as I feel you and your team deserve it. I know our work is being done through our house insurance, but you will certainly be the first people I ring if ever we need clean up assistance in the future.
Many thanks again, I look forward to seeing your team again in the coming week.